It’s nice to have an old friend about. You know, someone reliable, with character, who knows the territory. That’s what Roxy Casino is to online casino punters. Roxy has been around since 2002, which is like the beginning of time in the online casino world. That means they’ve grown with the industry, experienced enough to know what works and what doesn’t; but savvy and bold enough to be constantly innovating. Roxy’s online seasoning is reflected in how big it is in social media circles, with outlets including Twitter, Facebook, Google+, YouTube and Foursquare. It’s no wonder that over the years, more than a million have players passed through its portals. Many still call it home.
Roxy Palace Casino caters mostly to online slots players, and is regarded as a top destination for slots enthusiasts. But Roxy also attracts all sorts of online casino players, with classic casino games from blackjack to video poker. It has a good variety of reliable deposit options that accommodate most currencies. Licensed by both the United Kingdom and Gibraltar commissions, Roxy Palace welcomes play from residents of almost all countries where gambling is legal.
Online casino banking options at Roxy Palace
Old friends offer few surprises, and it is no surprise that Roxy Palace hosts only the safest, fastest and most easy to use deposit and withdrawal options. You can easily find all of the options and how they work by clicking on Bank at the site’s main menu. Naturally Visa and MasterCard credit cards are there for their speed and universal acceptance. But Roxy also accepts Visa and Maestro debit cards. It also works with the e-wallets Neteller and Skrill; prepaid cards EntroPay and Ecocard; the Paysafecard voucher; and bank and wire transfers. There is a minimum £20 deposit.
Withdrawals are more limited. You can take out money via credit and debit cards, Neteller or wire transfer. Roxy Palace promises a 48-hour withdrawal process in order for you to take advantage of their reverse option if you change your mind. If you use Visa credit card or a debit card, you will have to wait another three to seven days before the withdrawal amount is reflected on your account. Roxy also mentions a Security Requirement in its Terms and Conditions. We’re not sure what that entails, but many casinos required extra identification verification when large amounts of money are taken out. The minimum withdrawal amount is £20, and if you hit it big, the maximum is £4,000 per week. All of this is of course provided that you’ve met all of the other customary restrictions related to bonuses.
It’s not likely that you will run into any fees with any of the processing, but you should check your payment method in the Bank section to make sure. Keep in mind that all deposits and withdrawals are subject to the regulations of your bank and your country of residence. Make sure to check on those. We wouldn’t recommend moving large sums of money until you’ve successfully processed smaller amounts.
Roxy Palace Casino bonuses and rewards
When you first go to the Roxy Palace Casino site, you will see an up-to-£350 bonus offer. This means they match your first deposit 100 percent for up to £150; then 25 percent of your second deposit of up to £200 will matched. The initial deposit is for new accounts only, and there is a £40 minimum deposit amount.
Be aware that they attach a 50X rollover requirement before you can withdraw any of the bonus money. This means that if you deposit £40, you’ll have to wager £2,000 (50 x 40 = 2,000) before you can start thinking about withdrawing. And only 25 percent of your allotted bonus can be used per wager. Yes, they want to keep your business for a while.
Roxy Palace loves its slots players, so another stipulation you should be aware of is their policy of crediting more slots wagers towards bonus qualifications. Only slot and keno games offer 100% towards the wagering requirement. All others count for a lower percentage toward the wagering requirement. You can find all of the details in the Promotions part of the main menu.
Roxy Palace Casino likes to keep your business by tacking on requirements to the bonus program, as most online casinos do. But when you play, they also reward you. Once you deposit in Roxy Palace Casino, you immediately begin working your way up a tiered rewards system through Players Club points. You must deposit £20 to begin qualifying, and punt your way up the tier. If you earn enough points, you will qualify for all sorts of specials, including prize draws, free tournament entries, a first look at new games, and an invitation to their VIP club. You can even earn access to hefty bonuses of up to £10,000 if you reach the highest level. Naturally there are restrictions on collecting these rewards, but Roxy Palace’s bottom line is keeping your business.
You will be notified regularly on special promotions, either by email or through their Notifications section when you sign in.
Games and software at Roxy Palace Casino
Roxy Palace has a selection of more than 500 games, and they are updating with new games all the time. All of their games come from the respected industry software supplier Microgaming. The games are bright and artfully designed, with interesting themes, including those based on movies and TV shows. You won’t be able to try these games out before registering, but you can trust that a casino operator with the experience of Roxy Palace has test run their games with the best of them. Microgaming is known for lively graphics and speed of play. Along with slots, they carry 30 variations of blackjack, and other casino classics like roulette and video poker. Also look for their live casino games.
You can download the site’s entire library of games, or you can use flash versions of each game.
Roxy Palace Casino for mobile devices
Roxy Palace notes that they cater to users of Android, iPhone and iPad. That covers the vast majority of the mobile device market, but if you have another brand, you should test your device with Roxy before depositing. They have iOS and Android apps, but you can also access the site and play games through the web browser on your mobile device.
The selection of games available in the mobile casino is more limited than the online casino, but there are still a lot of great slots, table games and other casino games to keep you entertained. We recommend viewing the mobile casino game selection to find out if your favourite titles are present. If not, you’ll need to play your favourite games on your PC.
Security and fair gaming
The licensing by both UK and Gibraltar provides assurances of security and fairness in a lot of ways. Roxy Palace Casino employs a random number generator through Microgaming, so the fairness of games is pretty much guaranteed. The gaming is open to review by independent auditors, and they publish monthly reports and audit reports that you can access through their testing agency, eCOGRA.
Each game transaction is recorded and stored in case of dispute. Your play history is available for seven days through PlayCheck credibility technology. That means you can see a prior week’s worth of game transactions down to the actual hand dealt or spin made. You can find out about all of this by going to the About Us section on the main menu and clicking on Fair Gaming.
Roxy Palace notes that they use the most sophisticated encryption technology to ensure that your privacy is maintained and transactions secure. They state that they take an active role in fraud prevention, and the steps they take to verify IDs upon withdrawal is evidence of that.
Support at Roxy Palace Casino
Roxy has support available in several languages. We couldn’t find more than a few simple FAQs in in their Help section, though there is a dropdown menu that offers help in a number of categories. Under Terms and Conditions, we did find that disputes are settled through eCOGRA, which gives the site their seal of approval and can put your mind at ease.